pay at the turnstiles.

daz · Posted: Sat Feb 18, 2017 7:43 pm Post subject: pay at the turnstiles.

Anyone know why this has been stopped?..had to queue up for 15 mins at the booth whilst 2 blokes tapped away on their laptops to produce tickets ..
this will be a knightmare during more popular games and seems so pointless and unnecessary.
People were un happy about it and seems another massive step backwards by the club..

Tommy D · Posted: Sat Feb 18, 2017 8:00 pm Post subject: !

same here, although shame the queue wasn't 5 mins longer as wouldn't have had to have watched their first two goals !

Peter · Posted: Sat Feb 18, 2017 9:06 pm Post subject:

This was posted on the official site last weekend.

http://www.crawleytownfc.com/n.....67053.aspx

daz · Posted: Sat Feb 18, 2017 11:53 pm Post subject:

I know, but why?
Why make people queue to buy a ticket and then queue to get in, when 2 weeks ago you could just hand over your cash and get in..

Peter · Posted: Sun Feb 19, 2017 12:00 am Post subject:

Simon · Posted: Sun Feb 19, 2017 12:18 am Post subject:

Jim Baker · Posted: Sun Feb 19, 2017 1:13 am Post subject:

It says ...

Simon · Posted: Sun Feb 19, 2017 1:32 am Post subject:

David R · Posted: Sun Feb 19, 2017 1:57 am Post subject:

What's "another massive backwards step by the club" ???

This seems a really odd thing to say. The club have been working really hard to be more inclusive and open and engage more with the fans and community. Everybody has been so positive about the way that things are going off the field, this comment seems very unfair and untimely.

Red Army · Posted: Sun Feb 19, 2017 7:42 am Post subject:

daz · Posted: Sun Feb 19, 2017 10:39 am Post subject:

I do believe its a step backwards by the club.
I didnt need to do it when we were in league one but I know for fact it was a big gribe for a lot of people any the amounts of moans and " we haven't got to start doing this again have we" says to me its not a popular decision.
Anyways, how can handing cash over at any allready manned turnstile be dearer than having to employ extra staff to man , most likely hired portacabins..

thad · Posted: Sun Feb 19, 2017 11:06 am Post subject:

It feels like a retrograde step, not because it is an onerous process but the problem is quite simply the technology involved... it uses a slow, lumpy and frustrating system to generate and print a ticket.

I was about as straight-forward a transaction as possible, but it took (I timed it) over three minutes to issue my ticket... multiply that by a few hundred and you can see why there are queues and frustration when compared to paying at the turnstile which was a relatively efficient & painless experience.

The club assessment is also flawed, pay on the day might be 7& of the overall gate, but they are likely close to 90% plus of first-time and returning casual fans, who are a group that need to be encouraged to return.

ps. I don't believe in season tickets... I want the flexibility of paying on the gate and also I seem to get banned with alarming regularity.

David R · Posted: Sun Feb 19, 2017 11:31 am Post subject:

It's not the actual issue that bothered me, you can argue both sides I'm sure...
It is the 'another massive backward step by the club' comment that doesn't sit well.

thad · Posted: Sun Feb 19, 2017 12:07 pm Post subject:

mustaphashot · Posted: Sun Feb 19, 2017 12:10 pm Post subject:

Banned with alarming regularity? Why, Thad, it must be at least a month since you were last banned, and then a month before that.